It’s been a hot topic lately: email etiquette. From accounts being hacked to company emails being leaked, this latest Sony Pictures Entertainment scandal serves as a reminder to always act professionally. Keep these following tips in mind when you sit down to compose your next email.
Language – Never use defamatory or vulgar language. Keep your language clear, concise, and professional by getting to the point and treating everyone with respect.
Facts – Stick to the facts. Avoid spreading gossip and hearsay by including only the important details in the email.
Tone – Write your emails in an inclusive and fair tone of voice. Being condescending in your correspondence is unnecessary.
In all cases, never write something you wouldn’t say in a face-to-face conversation or would want posted on the cover of The New York Times. Before hitting send, think about how comfortable you would be if your boss, a co-worker or the person you are writing about read the email? Not sure? Don’t send it.